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When you access, browse, or use this site, you are indicating your agreement to all the terms and conditions outlined in these Terms of Use. It's important that you carefully read through these terms before proceeding. By either explicitly or implicitly accepting these terms, you are also agreeing to be bound by the Privacy Policy of CSR2life.com. Please note that the Website may make updates, amendments, or modifications to these Terms of Use from time to time. As a user, it is your responsibility to check these terms periodically to ensure that you are in compliance.
This is an electronic record in accordance with the Information Technology Act, 2000 and the rules applicable to electronic records under various statutes amended by the Information Technology Act, 2000. This document has been generated by a computer system and does not require any physical or digital signatures.
In compliance with Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011, this document is published to outline the Privacy Policy and Terms of Use for accessing or using the website, www.csr2life.com.
The website, www.csr2life.com (referred to as "Website" hereafter) is a product of Inndigfo (OPC) Private Limited, an Indian company incorporated under the Companies Act, 2013, with its registered office located at A – 1, Ramchandra Niwas, Plot 21 – 22, Sector 12A, Koparkhairane, Navi Mumbai – 400709, Maharashtra.
By accessing the Website, using the services and tools, and transacting on the Website, you agree to these terms and conditions as well as the applicable policies which are incorporated by reference. If you transact on the Website, you will be subject to the policies applicable for that specific transaction. Your use of the Website constitutes your binding obligations with csr2life.com and Inndigfo (OPC) Private Limited.
For the purposes of these Terms of Use, "You" or "User" refers to any natural or legal person, including Corporates, Businesses such as LLPs, Partnership/Proprietorship firms, Individuals, CSR Implementation Agencies, Social Impact Companies, or any person as defined under Companies Act 2013, accessing the Website and agreeing to become a User of the Website by providing Registration Data while registering on the Website or signing in through an Associated Partner (via the API). All such Corporates/Businesses/CSR Implementation Agencies/Individuals, etc. shall hereinafter be collectively referred to as "User". CSR2life.com allows all persons to surf/explore the Website without registering, but disbursement of any CSR funds or CSR expenditure in kind to any user requires prior registration/signing in.
The terms "we," "us," "our" refer to CSR2life.com or Inndigfo (OPC) Private Limited, and the term "you" and "your" refer to the User.
CSR2life.com is a digital platform connecting Corporates who intend to implement CSR Projects, CSR Implementation Agencies such as Section 8 Companies, Registered Public Trust, Registered Society, Entity established under an Act of Parliament or state legislature, or any other entity undertaking CSR Projects, and Other Resources such as Social Impact Companies and Organizations undertaking Need assessment and Impact assessment. CSR2life.com provides a platform for communication, and transactions, whether gratuitous or otherwise, shall always be between the Users.
We are an internet-based portal that offers CSR related content, reports, data, telephone, video, and email services (collectively referred to as "Content") to our users. We provide both Free Services and Paid Services. While Free Services can be accessed without registration, personalized services and additional content are available to registered users who subscribe to our Paid Services. By registering for Paid Services, users agree to provide current, complete, and accurate information about themselves and maintain the accuracy of the information provided.
Users must be legally capable of forming a binding contract under the Indian Contract Act, 1872, and minors under the age of eighteen (18) are not permitted to use our services. Organizations and entities registering as legal persons must represent that they are authorized by their management to accept our Terms of Use and bind the organization or entity to these terms.
We do not permit the sharing of harmful, offensive, obscene, abusive, invasive of privacy, defamatory, hateful, or discriminatory content on our platform, and we reserve the right to terminate the account of any user who violates our policies.
Users are responsible for protecting the confidentiality of their passwords and other registration information. The website is not liable for any loss or damage arising from the user's failure to maintain secrecy and confidentiality. Users must notify the website immediately if they become aware of any unauthorized use of their account or breach of security.
When availing of any service, users will be informed whether the service is personal to the website or available from a third party. The website has no control or monitoring on the information disseminated to any third party via the website.
Users acknowledge that their personal data, including details relating to debit or credit cards, may be susceptible to misuse, hacking, theft, and/or fraud, and that the website or payment service providers have no control over such matters.
Users are not permitted to use our services if they are residents of any jurisdiction that may prohibit the use of our services or any state/country that prohibits entering into trade relations by way of law, regulation, treaty, or administrative act, or due to any religious practices. Users may not create multiple accounts using various email ids or mobile numbers.
The website may access users' accounts and information to ensure the high-quality services provided and address customer needs effectively. Users consent to the unconditional access of their accounts by the website, its employees, agents, and other appointed persons in such regard. The website will investigate any suspected abuse or complaints received on a case-to-case basis.
By using our services, users acknowledge that they have read and understood our Privacy Policy and agree to its terms and contents, including any updates, alterations, or changes.
The website may modify, discontinue, change, or alter the services ordered or the user's registered account, in whole or in part, without informing the user and may or may not provide any reason for such actions.
If a user violates any of the conditions stated in these Terms of Usage, their registration with the website will be immediately canceled. The website reserves the right to terminate and take action if any of the following occur:
Please note that as a user, your relationship with the website is limited to being a user, and you act exclusively on your own behalf and for your own benefit. The website may terminate and deactivate a user's profile for any violation of these terms of use and the terms and conditions agreed upon during registration.
When you use any of the services provided by the website, such as reviews, comments, and feedback, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services. These will be incorporated into the terms of use and will be considered as part and parcel of the terms of use. We reserve the right to change, modify, add, or remove portions of these terms of use at any time without prior written notice to you. It is your responsibility to review these terms of use periodically for updates or changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the revisions.
Please note that CSR2life.com is only a digital platform, and it does not verify the authenticity of projects or specific data provided by any user. Therefore, CSR2life.com cannot be held responsible or accountable for any transactions between users. CSR2life.com has limited control over all campaigns and information listed or advertised on the website. The campaign-generated information is merely an intermediary, and CSR2life.com does not interfere in the transaction between users.
Please note that at no time shall CSR2life.com hold any right, title, or interest over the funds, except to the extent as stated herein, or have any obligations or liabilities in respect of such funds provided to the user. CSR2life.com is not responsible for unsatisfactory or delayed performance of the project by the CSR implementing agencies or the user.
When you use the website or send emails or other data, information, or communication to CSR2life.com, you agree and understand that you are communicating with CSR2life.com through electronic records. You consent to receive communications via electronic records from CSR2life.com periodically and as and when required. CSR2life.com may communicate with you by email or by such other mode of communication, electronic or otherwise.
Please note that the company/site only enables the flow of funds between users and is not the final recipient of funds raised (other than commission/charges payable to CSR2life.com) on its platform. Independent auditors' professional fees for CSR expenditure should be deposited with CSRlife.com before the appointment of an independent auditor. The professional fees of the independent auditor shall be borne by the corporate/businesses, which is within permitted administrative expenditure under the law. CSR implementation agencies need to pay listing fees for uploading the project, as decided by CSR2life.com from time to time. CSR2life.com also provides other services, including support for the preparation of project reports and other services on a professional fee basis. Users accept paying for paid services if availed.
Please note that applicable taxes, such as goods and service tax, shall be separately charged on fees and charges. CSR2life.com shall make payments, net of its costs, charges, and fees, into the bank account published on the website.
At CSR2life.com, we make payments into the bank account published on our website, deducting our costs, charges, and fees. Once we have completed this process, we will have no further liability towards the user and will not be eligible for any claims or refunds related to the transaction.
At times, CSR2life.com or the Company may place a hold on a CSR Implementing Agency's bank account, restricting withdrawals. There are several reasons why we may do this, including if we suspect that the information provided by the user is false, misleading, or fraudulent or if the funds are being used in a prohibited manner. We may also place a hold if we believe the funds should be provided directly to someone other than the CSR Implementation Agency, such as a supplier or legal beneficiary. Additionally, if we suspect that the CSR Implementation Agency has violated the Terms of Service, or if we require additional documentation to confirm the utilization of CSR Funds for the project's stated purpose, we may place a hold. Finally, if required to comply with a court order, subpoena, writ, injunction, or applicable laws and regulations, we may also place a hold.
If the website or company is satisfied with the information provided, the CSR funds may be refunded back to the Corporate/Businesses.
If you have any questions regarding a hold that has been placed on your project bank account or require information on how to resolve the hold, please contact us at holdresolve@csr2life.com.
Users must bear any and all tax liabilities on the CSR funds raised through the Company/Owner/Site, which may include income tax, VAT, service tax, and GST. The Company/Owner/Site is not responsible for providing tax or legal advice to the user, and the information provided in the FAQs is for guidance purposes only and subject to change without notice.
The CSR Implementation Agency must use the funds collected through the site solely for the project described in their project profile. If the CSR Implementation Agency is found to be using funds for any purpose other than that specified at the time of raising the funds or for other inappropriate purposes, they may be liable to legal prosecution by the Corporate/Businesses/Company/Owner (jointly and severally). The Site can discontinue or suspend the project at any time if it receives notification of the misuse of funds or the use of funds for another purpose other than the stated creative project, at the Company's sole discretion.
CSR Implementation Agencies are solely responsible for ensuring that the funds raised through the platform are used for the purpose stated in the project page. CSR2life.com bears no responsibility for the end utilization of funds.
Under no circumstances should Corporates and CSR Implementation Agencies enter into an arrangement to fund projects outside the CSR2life.com platform. Users who violate this rule will be liable to pay fees and charges to the portal, and their account will be suspended. The names of such Corporates and CSR Implementation Agencies will be published on the web portal.
In compliance with the Prevention of Terrorism Act, 2002, and all subsequent regulations pursuant to this act, the CSR Implementation Agency/beneficiary must ensure that the amount received from the Company is not made available, either directly or indirectly, to fund any act of terrorism. If the CSR Implementation Agency/beneficiary breaches any of the provisions of the Prevention of Terrorism Act, 2002, or any such regulation, the Company has the right to terminate the Contract with immediate effect and recover the transferred amount from the CSR Implementation Agency/beneficiary. Furthermore, the Company will take any necessary actions as required by applicable law, including filing a criminal complaint against the concerned CSR Implementation Agency/beneficiary.
The Site and its Owner strictly adhere to the Anti-Money Laundering (AML) guidelines set forth by the Reserve Bank of India, as outlined in the circular RPCD.RRB.RCB.AML.BC.No.02/07.51.018/2014-15, dated July 1, 2014, and updated periodically.
These guidelines require the following key conditions:
Every recipient (CSR Implementation Agency) must verify their identity in accordance with the Know Your Customer (KYC) guidelines, which involves validating their registered mobile number using a One Time Password (OTP) and one of the identification documents recognized by the Reserve Bank of India, such as Permanent Account Number, Aadhar Card Number, Passport, etc. The list of approved documents may be updated at the discretion of the Site from time to time.
Verification is mandatory for withdrawing funds from the Site and may be requested at any time during a fundraising campaign at the sole discretion of the Site. Failure to comply may result in the cancellation of the campaign and the return of CSR funds to the Corporate / Business.
The project location specified on the project page must match the CSR Implementation Agency's legal residence that was submitted to the Site during the withdrawal request. Multiple campaigns cannot be created without proof of fulfilment obligations from the original profile. Failure to fulfill project obligations may result in the Site removing the CSR Implementation Agency / Project (s) and seeking reimbursement of funds raised, including by using third-party collections services.
Users are responsible for collecting and remitting any taxes on Contributions and any taxes associated with funds flow. False email addresses or mobile numbers are not permitted for any purpose and are a violation of our policies and Terms of Use.
The Owner may attempt to verify the identity and other information provided by the User, and may delay, withhold, reverse, or refund any Contributions or other amounts without notice or liability in the event that such information cannot be verified to our satisfaction. CSR Implementation Agency eligibility is subject to the Owner's review of prior fulfillment obligations.
Funds raised on the Site may be classified as taxable income by tax authorities for the CSR Implementation Agency and any beneficiaries who receive the funds. Therefore, the Site will request the personal account number / tax identification number (PAN) of the CSR Implementation Agency and any beneficiaries to report taxable income to the relevant taxing authorities.
Only standard payment channels such as verified credit or debit cards, net banking, wallets, cheque, or cash (up to limits allowed by the RBI or Income Tax) are permitted for contributors on the Site. No cash payments are accepted by CSR2life.com.
As a CSR Implementation Agency, you have complete ownership of your project and the responsibility to complete it within the given deadline. Regular updates, expenditure reports, and supporting documents must be uploaded to the portal for access by potential funders, including Corporates and Businesses.
By accepting funding from the portal, CSR Implementation Agencies agree to provide all details related to their expenditure and project to the funder, portal, and any appointed independent auditor.
In case of any irregularity found or confirmed against the CSR Implementation Agency, their account shall be deactivated, and their name and registration number with MCA shall be published on the portal. The CSR Implementation Agency agrees that their details shall be reported to MCA for appropriate action after following the internal process by CSR2life.com.
CSR2life.com procedure before reporting the name of CSR Implementation Agency to the Ministry of Corporate Affairs is as follows:
- The CSR Implementation Agency will be given an opportunity to provide a reply to the observations of the Independent Audit Report.
- The reply will be sent to the Independent Auditor for their comment.
- The Independent Audit Report, the reply from the CSR Implementation Agency, and the comment from the Independent Auditor will be presented before an internal committee at CSR2life.com.
CSR2life.com may amend the internal process and adopt any other process to ensure irregularities in the CSR Fund Spend are identified. However, CSR2life.com is not responsible for the actions, products, content, and services on the Website that are linked to affiliates or third-party websites. In addition, CSR2life.com assumes no responsibility for examining or evaluating the products, services, or information offered by affiliated companies or third-party websites. CSR2life.com does not endorse any third-party website or content thereof.
The Services may provide or facilitate access to third-party sites, services, and resources on the Internet. CSR2life.com has no control over such sites, services, and resources and is not responsible for or endorsing them. CSR2life.com is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods, or services available on or through any such site, service or resource. Any dealings with third parties found while using the Services are between the user and the third party, and CSR2life.com is not liable for any loss or claim that the user may have against any such third party.
Users may enable or log into the Services via various online third-party services, such as social media and social networking services like Facebook or Twitter. The Social Networking Services will provide CSR2life.com with access to certain information provided by the user to such Social Networking Services. CSR2life.com will use, store, and disclose such information in accordance with the Privacy Policy. CSR2life.com is not responsible for the accuracy, availability, or reliability of any information, content, goods, data, opinions, advice, or statements made available in connection with Social Networking Services.
The User shall indemnify, defend, and hold harmless the Website and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants, and agents from any and all third-party claims, liability, damages, and/or costs arising from the user's use of the Services or violation of the Privacy Policy or these Terms of Service or violation of any third party's rights. The User is not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the Content unless expressly authorized by the Website, its suppliers, or advertisers. Moreover, the content such as images, text, designs, etc on all of the portals of the Website is taken from various online portals such as Google Images. CSR2life.com or Inndigfo (OPC) Pvt Ltd. is not liable for any copyrights of that content or data.
All notices to a party shall be in writing and shall be made via email or snail mail. Notice shall be deemed given 24 hours after an email is sent, or 3 days after deposit in the snail mail, to Member at the address provided by Member in the Registration Data and to the Website at the registered address of the Inndigfo (OPC) Private Limited.
Any dispute, claim or controversy arising out of or relating to this Terms of Usage including the determination of the scope or applicability of this Terms of Usage to arbitrate, or your use of the Application or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator mutually appointed by Members and Website. Arbitration shall *be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be New Delhi. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.
Notwithstanding the foregoing, either party has the right to seek any interim or preliminary relief from a court of competent jurisdiction in New Delhi in order to protect the rights of such party pending the completion of any arbitration hereunder, and both parties agree to submit to the exclusive jurisdiction of the courts of India and venue in Navi Mumbai for any such proceeding.
These Terms of Usage shall be governed by and construed in accordance with the laws of India without giving effect to any choice of law and principles that would require the application of the laws of a different state. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Usage or Privacy Policy to be unenforceable or invalid, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law, and the remainder of the Terms of Usage or Privacy Policy, as applicable, will continue in full force and effect. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. Any waiver of any provision of the Terms of Usage shall be effective only if in writing and signed by us. These Terms of Usage constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.
These Terms of Usage and your use of the Services will be interpreted in accordance with the laws of India excluding its rules on conflicts of laws. The parties agree to submit any dispute arising under these Terms of Usage to the jurisdiction of a court located in Navi Mumbai for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
At CSR2life.com, we respect the privacy of our users. For details, please see our Privacy Policy. By using the Services, you consent to our collection and use of personal data as outlined therein. Also, by continuing to the next step you are willingly giving CSR2life.com permission to contact you via WhatsApp, Email, SMS, and other modes of communication.
You explicitly understood that in no event shall CSR2life.com or Inndigfo (OPC) Private Limited, its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants and agents be liable for any incidental, indirect or consequential damages of any kind in connection with these terms of use.
Please send any questions or comments regarding this Website to contact@csr2life.com