Welcome to CSR2life.com! Our digital platform serves as a connection between Corporates who wish to implement CSR Projects and CSR implementation Agencies such as Registered Public Trusts, Section 8 Companies, Registered Societies, and other entities involved in CSR Projects.

As a user of our Services, you agree to be bound by these Terms and any Additional Policies applicable to specific features, content, and functionality of the Services. We value the trust you place in us, which is why we maintain the highest standards for secure transactions and user information privacy.

To learn more about our information gathering and dissemination practices, please read our Privacy Policy in conjunction with our Terms of Use. Our Privacy Policy is published in compliance with the Indian Information Technology Act, 2000 and the rules made thereunder, including The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or information) Rules, 2011 and the Information Technology (Intermediary Guidelines) Rules, 2011.

All terms used in our Privacy Policy have the same meaning as defined in the Information Technology Act, 2000 and the rules made thereunder.

Please note that we may amend these Terms at any time in our sole discretion by posting a revised version. By continuing to use our Services after the effective date of any revised Terms, you are accepting the changes. If we make any material changes to these Terms, we will notify users by posting a notice on our site, through the Services, or by other means we consider appropriate.

By visiting our website, you agree to be bound by the terms and conditions of our Privacy Policy and our Terms of Use. If you do not agree, please refrain from accessing our website. By using our website, you expressly consent to our use and disclosure of your personal information in accordance with our Privacy Policy, which is incorporated into and subject to our Terms of Use.

User Obligations

As a user of our services, you have a limited, non-transferable, revocable license subject to the terms and following restrictions:

• You are responsible for your account, and you must provide accurate and complete information when registering. You must keep your account information up to date, maintain confidentiality, and inform us of any unauthorized account activity.
• You may review and amend your account information at any time and have the option to opt-out of receiving non-essential communications or cancel your account.
• You must be 18 years or older to sign up for an account and use our services. Any account activity conducted by a minor on your account is your responsibility.
• You must follow the law and our policies and not take any action that infringes on the rights of others, breaches any legal duty or contract, or violates any applicable laws, rules, or guidelines.
• You must be truthful and not post false or misleading information or engage in deceptive or fraudulent activities.
• You must respect the rights of others and not engage in behavior that threatens, abuses, harasses, defames, or invades privacy.
• You must avoid spam and unsolicited communications and not distribute any unauthorized advertising or promotional material, junk mail, or chain letters.
• You must respect the property of others and not distribute software viruses or interfere with the functioning of our site or services.
• You must not engage in activities that affect the functioning of our site, bypass any security measures, gain unauthorized access, reverse engineer, or crawl any part of our site.
• Registration and portal fees, transaction fees, and transfer fees apply and are effective upon posting.
• We reserve the right to terminate, suspend, or take any other action related to your account if you violate any of our terms of use.

If you violate our terms of use, you may not access our site or services.

Collection of Personally Identifiable Information and other Information

At our Website, we collect personal information that you provide to us from time to time in order to create a safe, efficient, smooth, and customized experience for you. This information is necessary to provide services and features that best suit your needs and to customize our Website to enhance your experience. We only collect personal information that is necessary for achieving these goals.

You can browse our Website without revealing any personal information about yourself. However, once you provide us with personal information by signing up or signing in through an associate API such as Google or Facebook, you are no longer anonymous to us. We indicate which fields are required and optional when collecting personal information. You can choose not to provide information by deciding not to use a specific service or feature on the Website. We may automatically track certain information about you based on your behavior on our Website to better understand, protect, and serve our users. This information is analyzed on an aggregated basis and may include the URL you came from, the URL you go to, your computer browser information, and your IP address.

We use "cookies" and other data collection devices on certain pages of our Website to analyze web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files that assist us in providing our services and allowing you to enter your password less frequently during a session. Cookies can also help us provide information targeted to your interests. Most cookies are "session cookies," which are automatically deleted from your hard drive at the end of a session. You can decline our cookies if your browser permits, but disabling cookies may make certain features of the Website inaccessible in the future.

If you choose to fund on or through the Website, we collect information about your funding patterns and usage behavior. If you transact with us, we collect additional information such as a billing address, credit/debit card number and expiration date, or other payment instrument details.

If you post messages on our message boards, chat rooms, or other message areas, or leave feedback, we collect the information you provide to us. We retain this information as necessary to resolve disputes, provide user support, and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

To create an account with us, we collect personally identifiable information such as your email address, name, phone number, and credit/debit card or payment instrument details. While you can browse some sections of our Website without being a registered member, certain activities such as making a donation or contribution require registration. We use your contact information to send you information such as receipts, certificates, upcoming events, newsletters, and to complete transactions and fulfill commitments. We also provide your data to the Campaigner to interact with you and send you information of the aforementioned type.

Use of Demographic / Profile Data / Your Information

At our company, we value your personal information and only use it to provide the services you have requested. If we use your personal information for marketing purposes, we will always offer you the opportunity to opt-out.

Your personal information helps us troubleshoot problems and resolve disputes, promote a safe environment, and measure your interests in fundraisers hosted on our site. We also use your information to customize your experience, provide updates, and collect payments through authorized payment gateways.

We take the security of our platform seriously and use your personal information to detect and protect against error, fraud, and other criminal activity. Additionally, we enforce our terms and conditions and always describe our use of your information at the time of collection.

We strive to continually improve our products and services by collecting and analyzing demographic and profile data about your activity on our website. This helps us tailor our offerings to better meet your needs.

Protecting Your Personal Information: Our Commitment to Privacy

At CSR2life, we take the privacy and security of your personal information seriously. We will never share your sensitive personal data or information, such as passwords, financial details (e.g., bank account, credit card, or debit card), sexual orientation, or any other sensitive information not essential for using our website, with any third parties or individuals except as required by law.

We may share your personal information with our corporate and/or associate entities and affiliates to help prevent identity theft, fraud, and other illegal acts, to prevent abuse of our services, and to offer joint or co-branded services that you may request. However, they will not market to you unless you opt-in.

We may also disclose your personal information if required by law or in good faith belief that such disclosure is necessary to respond to legal processes, such as court orders or summonses, or to protect our users, the general public, or third-party rights owners.

In the event that we plan to merge with, be acquired by, or undergo reorganization, amalgamation, or restructuring of business with another entity, we may share your personal information with that entity. However, they will be required to comply with our privacy policy.

We're committed to keeping your personal information safe and secure.

Links to Other Websites: Our Disclaimer

At csr2life, we provide links to other websites for your convenience and information. However, we want to clarify that we are not responsible for the privacy practices or content of those websites. When you click on a link and leave our site, any information you provide is subject to the privacy policies of the external website.

We encourage you to review the privacy policies of any website you visit, including those linked to from our site. This will help you understand how they collect, use, and protect your personal information.

We want to ensure that you have a safe and secure browsing experience.

Our Commitment to Your Information Security and Breach Reporting

At csr2life, we take the security of your personal information seriously. We have implemented strict security measures to protect against the loss, misuse, and alteration of any information we control. When you access or update your account information, we use secure servers to protect your data. Additionally, our web hosts, transaction affiliates, and other partners use industry-standard security methods to protect your information from unauthorized access.

However, in the unfortunate event of a cyber security incident or breach that affects any sensitive personal data or information that we do not share with third parties, please contact us immediately at the contact details provided below. We will take appropriate measures to address the issue and notify the relevant authorities.

If you encounter any abuse on our website that is not related to a cyber security incident, you can report it by clicking on the "Report Abuse" tab at the bottom of the page. Please provide the necessary details, and we will examine the abuse and take the necessary steps to address it.

We are committed to providing you with a secure and safe browsing experience.

Our Use of Third-Party Advertising Companies

At csr2life, we may use third-party advertising companies to serve ads when you visit our website. These companies may use non-personally identifiable information, such as your browsing history, cookies, or device information, to provide advertisements about goods and services that may be of interest to you.

Please note that these companies do not have access to your personal information, such as your name, address, email address, or telephone number, unless you provide it to them directly. Additionally, they are required to comply with industry-standard privacy practices and laws.

We want to ensure that you have a positive browsing experience on our website, and we believe that relevant and useful ads are a part of that experience.

Your Consent to Our Privacy Policy

When you use csr2life's website and provide personal information, you consent to the collection, use, and sharing of that information in accordance with this Privacy Policy. We take the privacy and security of your information very seriously, and we will only share it with others as described in this policy.

If you use csr2life.com, you permit us to share your personal information, including your name, email address, and contact information, with the respective Corporate and CSR Implementing Agency / NGP / Individuals, etc.

By continuing to the next step, you are willingly giving csr2life.com permission to contact you via WhatsApp, email, SMS, and other modes of communication. We understand the importance of respecting your preferences, and we will only use the communication methods you have explicitly permitted.

Retention of Your Information

When you provide information to csr2life, we process, store, and retain it on our servers and through our web hosts. We take security seriously, and we ensure that our web hosts and agency managing your information are compliant with IS/ISO/IEC27001 or an equivalent in standards of Security Techniques and Information Security Management System Requirements.

We will retain your information only for as long as necessary to provide you with our services and comply with legal obligations. After that, we will securely delete or destroy it to prevent unauthorized access or disclosure.

Grievance Officer

If you have any concerns, complaints, or grievances regarding our privacy policy or the handling of your personal information, you can contact our Grievance Officer, Susil Kumar Gupta, at Inndigfo (OPC) Private Limited. You can reach out to the Grievance Officer via phone at +91-9372120362 or by emailing contact@csr2life.com. Our Grievance Officer is available to assist you during business hours, from Monday to Saturday, between 9:30 am and 6:00 pm.